In today’s digital economy, banks and wealth management firms have access to large amounts of data about their clients. Unfortunately, it’s hard to draw meaningful insights from it all. Without insights, there are missed opportunities to provide personalized service that engages, increases loyalty and drives growth. As business models become increasingly customer-centric, behavioral insights integrated with cognitive computing are vital for delivering on this new business reality. Read our latest eBook to find out more about the science of client insight.
The retirement plans industry is relationship-based, with a significant portion of work continuing after a plan is sold. Recent industry changes may add to the complex nature of advisor and plan sponsor responsibilities. These elements demonstrate the importance of reliable partners to simplify each step of the journey.
If you are a 401(k) plan advisor or are considering becoming one, Nationwide® has compiled a list of best practices to help you manage your responsibilities. This white paper will help to guide the conversation with current and prospective plan sponsors, delving into topics such as fiduciary education, benchmarking assistance and investment policy statement assistance.
Advisory firms rethinking their approach to consumer-centric digital solutions will want to gravitate toward highly-engaging tools that meet the demands of different client segments. A successful transition includes eight steps that comprise a path toward embracing digital.