Alejandro E. Carriles, Executive Vice President and Director of Digital Channels Development at BBVA Compass, is responsible for the development and evolution of the bank’s Digital Channels in the USA, and covering Mobile, Online, Web, ATM's, Kiosks, IVR, etc. Mr. Carriles led a renewed mobile strategy for the bank, which included the release of native mobile banking applications for the Android, Blackberry, iPhone, iPad, Windows Mobile and Kindle Fire platforms to complement the bank’s digital Banking solutions. By focusing on the Customer Experience, Mr. Carriles has been able to lead projects that have influenced the industry, such as the Stand Alone Enrollment for Mobile Banking, effectively making Mobile a unique and independent channel.
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