Joyce Phillips is CEO Global Wealth and Group Managing Director responsible for Marketing, Innovation and Digital. Prior to joining ANZ in 2009, Joyce was President and Chief Operating Officer at American Life Insurance Company (ALICO), a subsidiary of American International Group, Inc. (AIG).Joyce joined ALICO from Citigroup, where she was Head of International Retail Banking. In that role she was responsible for strengthening product distribution and expansion in Citigroup�s global retail banking franchise in 42 countries.Business lines under her leadership included online banking, loans, deposits, investments and insurance. Previously, Joyce held various senior positions in Citigroup Japan, including Country Business Manager and Representative Director of Citibank�s Retail Bank, as well as President and CEO of Citicorp Diners Club Japan.Joyce joined Citigroup in 1999 from GE Capital, where she held various management positions in the Global Consumer Finance Division. Joyce was named to the U.S. Banker �25 Most Powerful Women in Banking and Finance� list in 2006, 2007 and 2008. She has an MBA from the Stern School of Business, New York University.
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