The Case for Tiered Regulation

Rob Braswell
June 12, 2014

Many of the complex and costly regulations implemented under the Dodd-Frank Act are unnecessary and burdensome for community banks, writes the chief executive of the Community Bankers Association of Georgia. A two-tiered regulation system is the clear solution.

Banks Lay Plans to Build Fingerprint Technology into Mobile Apps

Penny Crosman
June 10, 2014

Apple's announcement that it will make its Touch ID technology available to app developers is good news for bankers who see biometrics as the key to authenticating mobile banking users. But some security experts question whether fingerprint scans are actually more secure than passwords.

The Smart Way to Turn Tellers into Sellers

Brian Porter
May 23, 2014

Banks have tried to change tellers' skill sets without changing the type of people they hire. They need to recruit sales-minded employees — and incentivize them with better pay and clearer career paths.

The Surprising Truth About Community Bank Consolidation

Ron J. Feldman
May 8, 2014

Higher regulatory and compliance costs may push more small banks to sell themselves or merge with larger institutions. But so far, community bank consolidation rates are following historical patterns.

Bank Customers Should Get What They Pay For

Mike Sobba
May 6, 2014

Bankers provide customers with a huge range of services free of charge. If banks want to compensate for the rising cost of those services, that's got to change, says one bank consultant.

What Regulators Must Consider Before Punishing Individual Bankers

Jeremiah S. Buckley and Ann D. Wiles
April 25, 2014

New York's top financial services regulator has indicated he will hold individuals accountable in enforcement actions. But it's imperative his agency -- and others that plan to follow suit -- adopt and follow defined procedures that consider an individual’s unique, more vulnerable position.

Why Bank CEOs Barely Rate as ‘World’s Greatest Leaders’

Noma Bruton
April 24, 2014

In order for bank CEOs to be included on any "great leaders" list, trust with customers, employees and shareholders must be strong, says one HR officer.

Want to Boost Branch Traffic? Partner With Retailers

Kevin B. Tynan
April 23, 2014

Community banks need a steady flow of prospects. A partnership with a successful retail concept virtually guarantees constant customer traffic, according to one bank marketer.

A Branch Doesn't Just Sell Products -- It Is a Product

Dave Martin
April 9, 2014

This "product" is weakened in the customer's mind when interacting with a living, breathing banker inevitably involves fending off sales pitches, writes one retail banking program consultant.

It's Long Past Time to Kill the Bank Branch

Maria Aspan
December 19, 2013

For years, bankers have bemoaned the looming death of the traditional bank branch. Now it looks like it’s actually starting to happen. Finally.

Avoid 3 Common Mistakes of Rookie Advisors

Ken Wren
June 26, 2013

In his 19 years in the industry, Ken Wren has seen young bank advisors repeating some of the same mistakes. Here are three career tips to help keep them on track.

Channel Surfing: Best Managers at the Wirehouses

Lee Conrad
May 31, 2013

The best bank managers and best wirehouse managers have a lot in common. While each has the distinct flavor of their respective channels, they are very similar in spirit.

The Good, the Bad and the Ugly in the Bank Channel

Lee Conrad
April 11, 2013

Wealth management, broadly speaking, is seeing impressive growth. But “broadly speaking” is a frustratingly vague term and most of your clients are not among the economic winners of late.

Road to BISA: Editor’s Choice

Lee Conrad
March 8, 2013

BIC Editor Lee Conrad outlines the conference sessions that piqued his interest.

Social Security: Changes and Challenges

Lee Conrad
February 28, 2013

The Social Security System will be a significant source of retirement income for anyone over the age of 40. And it most likely will continue for decades, provided it gets tweaked and changed along the way. But that’s an important caveat. It needs to be changed.

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