The Investment Company Institute has promoted Kathleen Joaquin to the position of chief industry operations officer, replacing 25-year veteran Donald Boteler, who retired earlier in the month.

In her new role, Joaquin will report directly to the ICI's president and Chief Executive Pfficer Paul Schott Stevens. She will lead the trade group’s operations staff, and head a number of initiatives related to such issues as transfer agency, shareholder servicing, clearance and settlement. Other industry subject areas under her purview will include custody, fund accounting and reporting, as well as technology.

Joaquin joined the Institute in 1989 as Director of Transfer Agency and International Operations. She served as vice president of ICI Mutual Insurance Brokers for four years until 1997. Before joining the Institute, Joaquin worked as an Assistant Vice President for Templeton Investments.  

“The Institute is singularly fortunate to have a strong and highly effective operations team," Stevens said, in a statement. "Kathy has been a key member of that team for many years, and she is well known and highly regarded throughout the mutual fund industry.” 

Tommy Fernandez writes for Money Management Executive.