The mutual fund distribution division of First Data Investor Services Group of Westborough, Mass. has been rated No. 1 in overall customer satisfaction in the 1998 Dalbar Bank Study. Dalbar is a financial services research and consulting firm based in Boston. The study surveyed over 150 bank managers on their satisfaction with bank distributors and administration providers. First Data also received the No. 1 rankings in overall administration and relationship management.

Subscribe Now

Access to premium content including in-depth coverage of mutual funds, hedge funds, 401(K)s, 529 plans, and more.

3-Week Free Trial

Insight and analysis into the management, marketing, operations and technology of the asset management industry.