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Week's Best Quotes: 'If You Do No Wrong, Don't Be Bullied'

From regulators on making improvements to the arbitration and expungement process to managers on why some of the most successful bank advisors are not relying on walk-in traffic, here are the most notable quotes from the past week's stories. Disagree with any of them? Let us know in the comments section below. -- Paula Vasan

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Week's Best Quotes: 'If You Do No Wrong, Don't Be Bullied'

"The lesson I learned, and that I want to pass on, is that if you do no wrong, don't be bullied. Stand tall and move forward with your conviction."


-- John Lindsey, who left Edward Jones in 2012 and won a FINRA arbitration case against his former firm last summer

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Week's Best Quotes: 'If You Do No Wrong, Don't Be Bullied'

"This is just a further confirmation that when the holding period is longer, a risk-averse person can justify having a higher stock allocation."


--Wade Pfau, a professor with the American College, on a recent study that shows stocks have in fact been the safest asset class for investors

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Week's Best Quotes: 'If You Do No Wrong, Don't Be Bullied'

“The most successful advisors that I see control their calendar and they control their business. So they’re on the phone, they’re booking appointments, and they’re not relying on the walk-in traffic.”


-- Britt Woods, the manager of Fifth Third Bank’s investment program in Kentucky and Tennessee, who expects branch traffic to drop by 20% this year.

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Week's Best Quotes: 'If You Do No Wrong, Don't Be Bullied'

"We continually make improvements to the arbitration and expungement process to further enhance investor protections. … FINRA feels strongly that expungement of customer dispute information shouldn't be 'bargained for' through settlement negotiations or otherwise."


-- FINRA CEO Richard Ketchum on a rule proposal that would impose new limits on financial advisors' ability to remove information about customer disputes from BrokerCheck.

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Week's Best Quotes: 'If You Do No Wrong, Don't Be Bullied'

“With our decision to forego pursuing a conversion to a bank holding company, we retain the capitalized nature of our model, which provides us the opportunity to continue to invest in the business and return capital to shareholders through growing dividends and share repurchases.”


-- LPL chief financial officer Dan Arnold following the release of the company’s fourth quarter and year-end earnings results.

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Week's Best Quotes: 'If You Do No Wrong, Don't Be Bullied'

“Undoubtedly, women are an attractive target client segment for financial advisors given their growing economic power. They can be predisposed to take a longer-term perspective, are assuming greater responsibility for investing decisions and value tailored guidance from an advisor.”


-- Jaylene Howard, consulting director for Russell’s U.S. advisor-sold business, on why widows may not be so eager to boot their advisors after all.

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