Lauren Miller

Lauren is Partner/COO of Solutions for Account Management, Inc. (SAM) providing consulting solutions to the Accounts Receivable Management industry.� SAM provides recommendations to credit originators across all industry verticals that include: third party agency selection, debt sale strategy, First Party and Customer Care strategies, probate/bankruptcy servicers, and mail service vendors.Previously, Lauren was Vice President of Payment Solutions with Direct Brands, Inc., the largest direct-to-consumer distributor of media products in the United States, which operates iconic brands such as Book of the Month Club, Doubleday, and Columbia House. She had been with Direct Brands for over 13 years and oversaw the operations and performance of the Payment Solutions and Customer Service teams.��Lauren has developed several best practices for�internal and external collections, fraud/loss prevention, Customer Service and credit card processing.�She has an extensive background in establishing and managing payment strategies in order to reduce bad�debt.Prior to joining Direct Brands, Inc., Lauren worked at Arthur Andersen where she completed valuations of business enterprises including private and publicly traded equities, debt securities, and intangible corporate assets in connection with strategic planning, merger and acquisitions, corporate restructurings, and tax planning.� Lauren is a graduate of�Lehigh�University with a Bachelor�s degree in Finance and Marketing.�