Mary Wisniewski is deputy editor of BankThink. She also writes on a variety of subjects as part of American Banker's bank tech team. Previously, she was a blogger and editor at Bank Innovation. She also served as a fashion editor for National Jeweler, where she reported on fashion shows and jewelry news. Her work has also appeared in Billboard, Cracked and a number of business media outlets. Mary grew up in the Michigan suburbs and now lives in L.A. with a maltipoo, two record players and an espresso machine. Mary is endlessly curious and follows anything that grabs her. Current interests include fintech, literature, travel, good conversation, Cat Stevens and Gidget.
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Two new apps are trying to make finance more proactive. But that's a tall order for something perceived as a chore if not a portal into depression.
October 20 -
Some university FinTech enthusiasts are former employees of traditional financial services firms who seek to disrupt their former employers' wealth management, lending, payments and other businesses.
September 9 -
Innovation labs are all the rage in the banking industry right now, but a debate has broken out about whether they will amount to more than window dressing.
July 20 -
Customers continue to be underwhelmed by banks customer service. Even worse, young customers see very little difference in services from one bank to another.
June 30 -
Layout, compensation and training can make or break high-tech, high-concept branches, said bankers at BAI's Retail Delivery conference.
November 17 -
The new breed of branch employee can do it all. Have tellers finally reach the end of the line?
June 9 -
If banks agreed on one branch-design principle, it likely would be this: branches of the future will not have teller windows.
May 5