Wells Fargo is aiming to boost in-branch sales by making booking appointments easier for consumers as they are researching bank products or interacting with the bank through its digital channels.
The bank recently started using scheduling technology that lets customers, or prospective customers, reserve one-on-one time with bankers using the banks website or its mobile app. While wait times at banks arent what they once were, the service ensures that on-the-go customers will be helped the minute they walk in the door with the expert they need.
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