Charlie Dai

Charlie serves Enterprise Architecture Professionals and offers strategic advice and guidance to clients in the areas of cloud, mobility, big data, application architecture, business process management, program and project management, system integration, and application… (Read Full Bio)optimization, particularly in the China market.Charlie also leads a consulting team that helps Forrester's clients of both business technology and marketing and strategy to address their business requirements and gain customer satisfaction. Charlie has extensive experience in multiproject management, rich industry expertise, as well as passion dedicated to help customers achieve success.Previous Work ExperienceCharlie has over 12 years' working experience in software industry with PMP and ITIL certification. Before Forrester, Charlie was the senior manager, professional services, for Cordys (acquired by OpenText), a global vendor of BPMS and platform-as-a-service (PaaS) solutions for telecom, banking, manufacturing, retail, and utility industries. Prior to Cordys, Charlie was the project manager for Datang Telecom.EducationCharlie graduated with a master's degree in pattern recognition and intelligent systems from Tsinghua University of China.