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Danette Patterson

Danette Patterson

Danette is currently the Group Lead for the Oracle Applications and Enterprise Data teams at The Church Pension Group (CPG). She began her career at CPG in 2000 as the Senior Customer Service Representative in the Pension Services Department. Danette began her transition into the Information Technology and Support (ITS) Department in 2005 as the Lay Data Control Specialist for the Customer Data Hub (CDH) Team. Since then she has taken on numerous roles including, Data Analyst, and Enterprise Data Manager. One of her more recent accomplishments includes her valued participation and input during the implementation of ITIL-based standardized work processes within ITS at CPG which led to her becoming the CPG Change Manager. In that role she managed the Change Management workspace in the Numara helpdesk ticketing system, facilitated the weekly Change Advisory Board meetings with all ITS managers, provided Change Management reports on a monthly and quarterly basis to Senior Management, and led the continuous improvement efforts around Change Management.Danette’s current Oracle Master Data Management (MDM) responsibilities includes supporting the following modules: CDH, Customer Relationship Management (CRM), HR, Financials, Oracle Business Intelligence Enterprise Edition (OBIEE) and overseeing the MDM program, ensuring the maintenance of business and data rules that drive consistency, accuracy, and reliability of data. Danette received her MBA in Business Management from Long Island University and also possesses her ITIL v3 certification.