Jeff Hughes

Jeff is Senior Vice President, IT Transformation, and is responsible for the successful delivery of CNA’s IT-enabled business programs, ownership of CNA’s delivery methodology and leadership in CNA’s Agile and DevOps transformations. He directly manages CNA’s relationships with managed service partners within application development and is the program leader for CNA’s Underwriting Transformation program.Prior to joining CNA in 2013, Jeff was a partner with McKinsey and Company, where he was a leader in the Insurance practice and the Business Technology Office. Prior to that role, he was a partner with Diamond Management and Technology Consultants (now PWC Advisory Services). Across both organizations, he served six of the top 10 U.S. life insurance carriers and seven of the top 10 property and casualty carriers. His engagements included development of business enabled technology strategies, IT architecture, oversight of large program deployments, support for outsourcing efforts, and development of operating and organization models for IT organizations. He began his career with the US Naval Reactors Program, designing nuclear power plans for the U.S. Navy’s submarine and aircraft carrier fleets.Jeff has a Bachelor of Arts degree in nuclear reactor physics from the University of Michigan, a Master’s of Science degree from the University of California, and a Ph.D. from Massachusetts Institute of Technology. He is a private pilot and is the President of the Board of Directors for the Chicago Children’s Theatre.