Kelli Cruz
Founder & Managing DirectorKelli Cruz is a Financial Planning columnist and the founder of
Kelli Cruz is a Financial Planning columnist and the founder of
It takes more than a few star hires to build a sustainable practice. Here are some of the best ways to keep everyone engaged and improve clients’ experience as well.
Firms that take a long-term view have the edge in securing the next generation of talent. But will the return on investment really benefit your firm?
There are many misconceptions about pay at advisory firms. Here are the most common.
Creating a performance management process will help firms get the most from staff members.
If you find yourself torn between serving clients and growing your practice, you may need some additional staff.
Firms need a strong recruitment process to remain competitive.
To keep your best advisors and other employees on board, you'll need invest strategically in the right people, offering them a rewarding career path.
Handing off responsibility can be scary and challenging. But it's the only way to empower staff and position your firm for growth. Use these tips to be more effective.
Want a better way to help staff improve? Here's how to turn the end-of-the-year ritual into an experience that's productive for you and your employees.
If you want your entire team focused on bringing in new clients, you'll need to restructure your organization to make that happen.