Mary Wisniewski is deputy editor of BankThink. She also writes on a variety of subjects as part of American Banker's bank tech team. Previously, she was a blogger and editor at Bank Innovation. She also served as a fashion editor for National Jeweler, where she reported on fashion shows and jewelry news. Her work has also appeared in Billboard, Cracked and a number of business media outlets. Mary grew up in the Michigan suburbs and now lives in L.A. with a maltipoo, two record players and an espresso machine. Mary is endlessly curious and follows anything that grabs her. Current interests include fintech, literature, travel, good conversation, Cat Stevens and Gidget.
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Two new apps are trying to make finance more proactive. But that's a tall order for something perceived as a chore if not a portal into depression.
October 20 -
Some university FinTech enthusiasts are former employees of traditional financial services firms who seek to disrupt their former employers' wealth management, lending, payments and other businesses.
September 9 -
Innovation labs are all the rage in the banking industry right now, but a debate has broken out about whether they will amount to more than window dressing.
July 20 -
Customers continue to be underwhelmed by banks customer service. Even worse, young customers see very little difference in services from one bank to another.
June 30 -
Layout, compensation and training can make or break high-tech, high-concept branches, said bankers at BAI's Retail Delivery conference.
November 17 -
The new breed of branch employee can do it all. Have tellers finally reach the end of the line?
June 9 -
If banks agreed on one branch-design principle, it likely would be this: branches of the future will not have teller windows.
May 5 -
On the heels of getting recognized for its social media marketing content, Regions Bank dishes on what material has worked best for it and what it plans to do next in the socialsphere.
March 4 -
Microsoft's new operating system and tablet officially launches today. ING Direct in Canada already has a tablet and desktop banking app for Windows 8; Bank of America and USAA are developing them.
October 29
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