Ralph L. Kliem is president of Practical Creative Solutions, Inc., a Redmond, Washington, consulting and training firm. He is the co-author of Just-in- Time Systems for Computing Environments (Quorum), The Practical Project Management Methodology (Marcel Dekker), Reducing Project Risk (Gower) and The Project Management Practitioner's Handbook (AMACOM). He has managed information risk management projects. Kleim can be reached at (425) 869-6677 or email@example.com.
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