Bank channel

The trustees of the family claimed that the family matriarch received bad advice from the broker at the firm.

Former RBC Capital Markets managing director Mel Schonhorst achieved a measure of success after seven years trying to clear his name in a Texas investigation that cost him his job though he was never accused of anything.

The usefulness of in-store branches is a hotly debated topic in the banking industry. But some institutions are successfully landing customers -- and increasingly valuable deposits -- through such locations.

The $2.7 billion-asset Peapack-Gladstone in New Jersey said it will incorporate the firm into its private wealth management business.

Nicholas Kramer, an ex-Wells Fargo advisor, and Louis James Deeley, a former J.P. Morgan registered rep, were kicked out of the industry for alleged financial wrongdoing.

Alongside the requisite ATMs and tablet-bearing salespeople, a New York credit union has installed touchscreens where customers can visualize a path to realizing their financial goals. Wells Fargo is taking a similar approach to credit education online.

For several years regional banks have been furiously trying to boost fee income by beefing up in wealth management. But the cost of acquiring talent has made it hard for them to gain traction in this all-but saturated market.

Westamerica Bancorp. probably expected little trouble when it asked for regulatory permission to close a small branch in northern California. Wrong! Welcome to the world of online petitions and social media.

An ex Wells Fargo rep allegedly improperly obtained almost $100,000 from a bank trust account, while a former First Brokerage America broker forged a notary's seal and signature on customer documents.

While managed account programs are projected to grow significantly, many advisors are not confident in their platform's ability to meet their needs due to the difficulty in integrating data firmwide.

The new service will go beyond just job openings--it also will show how many advisors work in a certain area so applicants can hone their searches.

The finance industry faces a steep, uphill battle in trying to convince the Consumer Financial Protection Bureau that the long-standing use of arbitration agreements is beneficial for consumers.

The Consumer Financial Protection Bureau's second arbitration study indicates the bureau's intent to regulate financial institutions' inclusion of clauses that prevent customers from suing.

The bank has partnered with Morningstar's HelloWallet to offer customers financial health scores and a suite of digital tools meant to provide financial advice at a time when branch transactions are on a decline.

Banks can "dot the i's" by focusing on investments and insurance for their customers.

Community and regional banks should be subjected to simpler rules than very large banks, the chairman and CEO of the Buffalo, N.Y., company said. In fact, size is the wrong determinant for risk-based regulation, he said.

Banks and credits unions have only about one-third of the total advisors they need to provide "a really good client experience," says executive at BISA's 2015 annual convention.

The move highlights a broader shift in the way large regional banks are running their wealth management businesses.

Tricia Denise Willis was expelled from the brokerage industry for allegedly swiping $17,400 from a bank customer.

While Generation Y may seem uninterested in what advisors do, they may be the answer to the shortage of talent in the industry.