TRANSFER AGENT: Business Statistics - Full-Service Providers

Partner Insights from
ALPS, A DST Co. Atlantic Fund Services BNY Mellon DST FIS
CLIENT INFORMATION
# Mutual fund complexes 41 40 711 230* 18
# Portfolios 209 71 17,564 14,238 2,022
# Open-end U.S. mutual fund shareholder accounts (Ks) 425 94 6,184 17,800 769
# Closed-end U.S. mutual fund shareholder accounts 0 177 4,197 18,988 0
# Mutual fund complexes added/lost in 2017 2 1 5 12(14) 1
# Shareholder accounts added/lost in 2017 (44,020) (3,914) (255,573) 1,111,649(294,293) (7,954)
# Clients outside of the U.S. 0 0 245 279 2
# Clients operate offshore funds N/A 0 245 197 2
# Clients sell funds in their country of domicile N/A 0 N/AV 266 2
# Offices outside of the U.S. 0 0 83 13 210+
SERVICE SUMMARY
Overflow facilities N N Y Y Y
DC participant recordkeeping N N N Y Y
Portfolio accounting N Y Y N N
Domestic custody N N Y N N
Global custody N N Y N N
Require funds to sign multiyear contract Y N Y N Y
Offer hybrid servicing (mix of full and remote service) Y Y Y Y Y
PERSONNEL
Average industry experience (years) 12 19 ** N/AV 15
Average tenure with company (years) 5.18 12 7.3 10.67 13
Quality incentives available Y Y Y Y Y
In-house fulfillment facility N Y N N N
TYPE OF FUNDS SERVICED
No-Load Funds U U U U U
Front Load Funds U U U U U
CDSC (Back Load) Funds U A U U U
Spread Load Funds U A U U U
Multiple Class Funds U U U U U
Money Market Funds U A U U U
Variable Annuities N A U U U
Closed-End Funds N U U U U
Offshore Funds A U U U U
Foreign Managed Funds U A U U U
State Investment Pool N A U U A
SEC Registered Hedge Funds U U U U U
Unregistered Hedge Funds N U U U U
Cash Balance Hedge Funds N N U A U
Gemini Fund Services Northern Trust Ultimus Fund Solutions UMB Fund Services U.S. Bancorp Fund Services
CLIENT INFORMATION
# Mutual fund complexes 140 152 80 79 246
# Portfolios 432 N/A 265 395 1,120
# Open-end U.S. mutual fund shareholder accounts (Ks) 939 577 364 359 2,671
# Closed-end U.S. mutual fund shareholder accounts 38,292 0 502 30,641 3,690
# Mutual fund complexes added/lost in 2017 5(5) 0(0) (10) 4 11
# Shareholder accounts added/lost in 2017 555(6,069) 49,038 36,854 1,435 376,755
# Clients outside of the U.S. 2 197 0 N/A 6
# Clients operate offshore funds 2 N/A 0 N/A 0
# Clients sell funds in their country of domicile 2 N/A 0 N/A 0
# Offices outside of the U.S. 0 6 0 N/A 0
SERVICE SUMMARY
Overflow facilities N N N Y N
DC participant recordkeeping N N N Y N
Portfolio accounting Y Y Y Y Y
Domestic custody N Y N Y Y
Global custody N Y N Y Y
Require funds to sign multiyear contract Y Y N N N
Offer hybrid servicing (mix of full and remote service) N N Y Y Y
PERSONNEL
Average industry experience (years) 12 5 17 11.75 24.4
Average tenure with company (years) 7 5 7 7.5 24.4
Quality incentives available Y Y Y Y Y
In-house fulfillment facility Y N Y Y N
TYPE OF FUNDS SERVICED
No-Load Funds U U U U U
Front Load Funds U U U U U
CDSC (Back Load) Funds U U A U U
Spread Load Funds U N U A U
Multiple Class Funds U U U U U
Money Market Funds U U U U U
Variable Annuities U N N A U
Closed-End Funds U N U U U
Offshore Funds U U A U U
Foreign Managed Funds U U A A U
State Investment Pool U N U A U
SEC Registered Hedge Funds U U A U U
Unregistered Hedge Funds U U N U U
Cash Balance Hedge Funds U U N A U

**Not reported
N=Not available
U=In use
A=Available
D=In development
*Change in number of clients and accounts are primarily due to DST’s acquisition of Boston Financial Data Services.

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