FINRA

The firm allegedly settled a dispute with two customers on the condition that they would not oppose efforts to expunge the details of the dispute from the Central Registration Depository system.

Robert W. Cook will replace Richard Ketchum, who announced his retirement last year.

A recent agency memorandum cited several legal cases to back up its opinion.

The regulator also says that the firm suffered from supervisory failures during a four-year period.

The adviser claimed she was unjustly fired from First Citizens Bank for allegedly making unauthorized bonus payments to her two sales assistants totaling $9,000.

The firm is facing a lawsuit on behalf of investors who lost money in a $350 million Ponzi scheme.

If you're still thinking about a client who may be suffering from diminished capacity or displays other worrisome signs, then you need to say something, says Dr. Nancy Needell.

Careful steps need to be taken so FINRA won't consider it an outside business activity, says compliance expert Alan Foxman.

Are you using a robo adviser with clients? Be prepared to understand the inner workings of your digital tools, says Hardeep Walia, CEO of Motif Investing.

The elderly have called with technology issues, needing assistance with poorly understood account statements and to report scams. The calls also have helped the regulator identify mistakes and instances of abuse.