As the executive vice president of practice management and consulting for Fidelity, David Canter meets with dozens of advisor firms each year. After the company released a recent benchmarking study defining the marks of a high-performing firm, Canter offered an example -- Truepoint, a Cincinnati RIA with $1.3 billion in assets under management, and $7.5 million in 2012 revenue.

“On paper, it’s a high-performing firm based on financial metrics -- but the texture brings to light why,” Canter says. His trip to the firm’s 28-person office, he says, “was the best field visit I’ve been on.”

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