According to a poll of 200 advisers that SEI recently conducted, 42% plan to increase client communications, particularly face time, in 2008, making it their No. 1 priority. Ten percent are considering offering investment education to their clients, not only through individual meetings but also through group seminars.
They also said that in light of reports of drastic declines in investor confidence, they plan to educate their clients on what causes market volatility and how to hedge against it.
In addition, because clients are demanding more wealth management services, 31% plan on expanding their offerings.
Advisers also indicated that they expect Baby Boomers to continue to be a challenging client segment in the coming year, with 52% saying they expect these clients to scrutinize financial advice more than ever, due to market volatility.