Mutual fund and ETF companies are always looking for more effective ways to communicate with current and prospective clients. The most valuable way is face-to-face communication.

Gestures, words and body language all work together to create the intended result - and the ability to "read" the other person's non-verbal clues can be helpful. There is nothing better than good two-way communication. Because it is in the moment, the participants should be able to express themselves in just the right way. Still, one-to-one communication is inefficient.

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