ORLANDO, Fla. - Mutual fund companies can improve the quality of the people working for them - everyone from portfolio managers to call center operators - by improving their recruiting, training and retention policies. This was the message of speakers at the Investment Company Institute's operations conference in Orlando earlier this month.

Although unemployment is at an all-time low and employers in a variety of industries are having a difficult time finding talent, fund companies should raise their standards, said Nick Corcodilos, a principal with the executive recruiting firm of North Bridge Group of Lebanon, N.J.

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