MIAMI - Disseminating information electronically is becoming increasingly important for mutual fund companies to retain customers, capture assets and reduce costs. It is not enough, however, for companies to simply install systems and software which enhance websites and customer services.
Now that electronic document delivery has been approved by regulators, one of the main challenges for mutual fund companies has become gaining shareholder consent to receiving information online. An aggressive program to achieve that goal is essential. That was one of the main points of executives discussing