In 1990, Bob Goldberg was ready to retire from John Hancock of Boston. He had served as vice president, secretary and treasurer of John Hancock distributors and was instrumental in developing the company's mutual fund business. But Goldberg was not quite ready for a life of leisure. So, he accepted the challenge of becoming the first president of the National Investment Company Service Association of Wellesley, Mass.

The challenge was considerable. When he was named president, Goldberg was NICSA's only full-time staff member and although the organization was firmly established, there was much to be done to improve it, Goldberg said.

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