SAN FRANCISCO -- The surging number of retiring baby boomers will be the largest opportunity in financial services during the next 20 years -- but the toll inflicted upon them by the 2008-09 economic crisis will make it tougher for financial advisors to capture their business, according to the head of a consulting firm that advises the industry.

U.S. households have far less overall wealth and far more skepticism toward the financial industry than they did five years ago, said Chip Roame, managing partner of Tiburon Strategic Advisors, before an audience of executives from broker-dealers, custodian providers, asset managers and technology companies gathered in San Francisco Tuesday.

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