Investment advisers fail to reap the economic benefits of the Internet when dealing with their clients, according to a new report from Gomez.

The Waltham, Mass.-based research company said investors are clamoring for more opportunities to use the Web with their finances, but investment companies aren’t responding. Investors would like to open their accounts online and use more Web-based financial planning tools and research, according to Gomez analyst Dan Burke, who co-authored "Advisory Clients and the Internet." In July, the firm surveyed more than 3,000 investors who work with advisers from various broker-dealers and registered investment advisers.

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