LAS VEGAS - Although when investors are surveyed almost all say they are satisfied with their advisors, the reality is that loyalty to an advisor is different than satisfaction, said Matt Oechsli of The Oechsli Institute at the IMCA annual conference Monday.

Those same investors that say they are happy with their advisors, also say that if there is one area they can change about their primary advisor it would be communication. “Investors were asked in the survey if they would entertain a second opinion on their family finances from a financial advisor they trust and respect professionally and almost all would ask for a second opinion. If they were loyal they would not be entertaining a second opinion.”

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