It was 1997. Florida beat Cleveland in the World Series, Harry Potter was not yet a household name and Y2K was barely a gleam in programmers' eyes. That was also the year my firm, Corporate Insight, began tracking the online brokerage world with the e-Monitor service.
A look back at some of the old reports shows just how far the industry has come in 10 years. Not only has the roster of players changed, but the online capabilities have mushroomed into websites that are true trading and investing workstations and customer service channels.