Fully 100% of the 25 private clients who SEI interviewed said that wealth management is not transparent, yet 100% of the 25 wealth management firms SEI spoke to believe transparency is important to rebuild client confidence.
The main finding of the research highlights that clients seek openness that focuses on how and why decisions in portfolios are made, and how they fit with their goals. Yet, most believe they are sent siloed, complex information on transactions, fees, taxes, products and services.
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