David Rainville, senior vice president of client support at MFS Investment Management in Boston, is the co-chairman of the National Investment Company Service Association's Operations Conference Committee. Rainville, who is responsible for technology issues at the MFS investors' service center, discussed key operations issues facing the industry with Mike Garrity, a Mutual Fund Market News reporter. An edited account of their conversation follows.
MFMN: The obvious operations issue for mutual fund companies is the Year 2000 computer adjustment. Have there been any particular surprises?