I have been yakking about the concept of working at your "highest and best use" for many years now. This phrase comes from a real estate appraisal concept that maintains that the highest value of a property is when its use is consistent with market conditions. (Having a prison on beachfront property is probably not getting the highest value from the property.)

For non-appraisers, I believe the concept of highest and best use means we will achieve our highest value when we can maximize our efforts to make the most impact. Unfortunately, if you are a controlling personality, you may have trouble with the concept of off-loading jobs and responsibilities that someone else can accomplish easily or that do not need your level of expertise. The truth is, though, that the ability to leverage yourself and your effort is the key to profitability. It's also the core of providing the best service to your clients.

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