Ask a group of consumers their opinion about a product they've purchased and you usually get far more complaints than compliments. It's just human nature. Which makes the results of our latest annual technology survey compelling.

Sure, many participants give a kick or two to software that isn't sufficiently intuitive or that can't easily keep up as their businesses grow. But it seemed that advisors — who took part in the survey in record numbers this year — had plenty to praise.

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