Recent cutbacks made at Janus of Denver highlight the change underway in how investors and mutual fund companies interact. On Feb. 2, Janus announced that it was eliminating 468 jobs from Janus Service Corporation, the firm's operational unit. That represents 22 percent of the unit and 16 percent of Janus' overall workforce, according to Shelley Peterson, a spokesperson for Janus.

Almost all of the cutbacks are in jobs related to telephone and mail communications. Janus' investment team was not affected by the layoffs.

Subscribe Now

Access to premium content including in-depth coverage of mutual funds, hedge funds, 401(K)s, 529 plans, and more.

3-Week Free Trial

Insight and analysis into the management, marketing, operations and technology of the asset management industry.