The “race for quality has no finish line. So technically it’s more like a death march,’’ said the inspirational poster that Tamara K. Salmon, senior associate counsel
at the Investment Company Institute, was reading at the outset of a session Tuesday on the biggest operational risks fund firms have.

There were four “process risks,” ranging from a misplaced belief in how well-run a machine a company is operating to “we have the best people” to “we have the best technology” to “there is no dysfunction in our organization.”

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