Wealth management firms are risking losing clients to competitors, losing a chance to gain new business through client referrals and are missing opportunities to deepen relationships with existing high-net-worth investors, according to a new study by Aite Group, an independent Boston-based research and advisory firm focused on the financial services industry.

The study, based on a survey of 99 U.S.-based wealth management home offices and conducted earlier this year, looked at the companies’ attitudes toward client onboarding, the process by which firms acquire and acclimate new customers.

Register or login for access to this item and much more

All Financial Planning content is archived after seven days.

Community members receive:
  • All recent and archived articles
  • Conference offers and updates
  • A full menu of enewsletter options
  • Web seminars, white papers, ebooks

Don't have an account? Register for Free Unlimited Access