In the last couple of weeks, I’ve seen a couple of businesses—a small enterprise off of a neighborhood high street and a national organization in Class A real estate that employs hundreds—endure connectivity breakdowns.

In today’s digital parlance, that means employees could not get onto the Internet, use email, access internal servers or even use the telephones. In one case, the situation went on for almost the entire workday, while connections at the other business were severed for days. Anyone who has ever visited New York and witnessed the way we tend to turn everyday exercises into extreme sports might imagine how that problem would impact a workforce eager to get going.

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