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As vice president and principal analyst, Nigel supports CIOs working across the C-suite to provide insight and guidance in a world disrupted by technology. A leader in digital business and strategy, Nigel can be seen speaking at events around the world and he's frequently… (Read Full Bio)quoted in both trade and mainstream media. Recognized as a visionary with insight into emerging trends, he has published leading research on digital business, social media, business strategy, innovation, retail, and marketing. His latest research on digital business examines customer value and the fundamental business changes needed in the age of the customer to win, serve, and retain customers.Previous Work ExperienceNigel's career spans 30 years in marketing, business, and technology leadership roles. After earning a first degree crossing computer science and business studies, Nigel dedicated his career to transforming business through technology. An early consulting client, Reebok UK, recruited Nigel to their executive board when he was just 26. While with Reebok, he pursued innovations in technology to help transform the company into the No. 1 sportswear company in the UK while simultaneously pioneering the offshore development model with the founders of Infosys. After acquiring the UK company, Reebok International recruited Nigel to help turnaround Reebok in the US. He moved from Reebok into marketing leadership at Radius Retail and Transatlantic Software before launching his first startup researching emerging internet retailing trends. Nigel joined Forrester as the general manager and practice leader of the Forrester Leadership Boards business in 2006, growing the business more than 300% in three years.Nigel's leading-edge research focuses on business at the intersection of marketing and technology. Recognized as a visionary with insight into emerging trends, he has published leading research on digital business, social media, business strategy, innovation, retail, and marketing. With previous experience in technology, marketing, and general management roles, Nigel brings a customer-oriented marketing perspective to his business technology research at Forrester. His latest research on digital business examines the fundamental business changes needed in the digital economy to win, serve, and retain customers. Nigel is based in Cambridge, Massachusetts, and he holds UK and US citizenships.EducationNigel holds a B.A. (Hons) in computing in business from the University of Huddersfield (UK) and an MBA with concentrations in marketing and international business from Warwick Business School at the University of Warwick (UK).

Michael Brengs is a�Managing Partner at�Optimal IdM, and a member of the ISACA.

Randy Gross is the chief information officer for CompTIA, the IT industry trade association, which includes �some 2,000 member companies, 55,000 registered users and 3,000 academic and training partners.CompTIA is also the world’s leading provider of vendor-neutral skills certifications for the global IT workforce. CompTIA has awarded more than two million IT certifications to individuals who have trained, tested and proven their abilities in a wide range of technology disciplines.

Daniel Libby is director and chief examiner, Digital Forensics Inc., and a menber of the ISACA.

Henry is a Principal Analyst serving Enterprise Architecture (EA) Professionals. His research focuses on the concepts, techniques, and tools required to bring business agility within enterprises. He publishes research on key agility indicators and agile governance and applies these principles to… (Read Full Bio)change EA practices to help build a sustainable business agility. Business agility depends highly on the level of enterprise risk that decision-makers can take. He is also researching metadata management as a means to bring agility at the right cost for IT supporting business agility. His research addresses numerous changes to EA practices to support the digital business, the changes toward data governance 2.0, and the integration tooling landscape, particularly in the cloud.Henry also researches values-driven customers, another potential next step for the age of the customer and how it will interact with companies' privacy concerns.Previous Work ExperienceHenry has done previous work on master data management, enterprise application integration, middleware, adapters, business activity monitoring, enterprise architecture tools, and open source and risks issues.Henry came to Forrester through its acquisition of Giga Information Group and Giga's affiliation with GigaGroup. He brings more than 30 years of IT experience to his clients. Prior to joining GigaGroup, he was the technical director of Euriware, a French IT services company specializing in industrial IT and related technologies. In addition, Henry was involved as chief architect in strategic projects for large telecommunications, automotive, and marketplace customers.At earlier stages of his career, he held various technical positions in a knowledge management company and at Alcatel.EducationHenry is the author or coauthor of many reference articles and books on IT architecture. He has a master's degree in IT from the ESIEE engineering school in Paris. He is fluent in French and English and is based in Paris.