Banco Popular de Puerto Rico

Tanguy Catlin leads McKinsey's North American P&C Insurance Practice.

In addition, he is a leader of McKinsey’s Digital Strategy Practice and Digital Quotient™ (DQ) initiative, and helps companies build out their digital capabilities to deliver rapid results and sustained growth. DQ is an assessment that allows organizations to clearly identify their digital strengths and weaknesses across different parts of the organization, and compare them against hundreds of organizations around the world.

Catlin works with leading global financial service firms on multichannel distribution strategies, digitally enabled business model transformations, large scale marketing and sales programs. He also serves insurance clients more broadly on topics ranging from strategy and organization to operations, technology, claims, and underwriting.

His recent client engagements include assisting a top-ten property-and-casualty and life insurer in building an internal digital agency, helping a US multiline carrier accelerate test-and-learn capabilities and a personalization engine for its online channel, and working with a number of major multiline players to optimize their marketing spending across media, channels, and products.

Catlin frequently contributes to industry publications and has authored several McKinsey white papers on issues confronting the insurance industry.

Catlin is member of the Alumni Board of the MIT Sloan School of Management and a former board member of the Massachusetts chapter of March of Dimes, a nonprofit organization that works to improve the health of mothers and babies.

Johannes-Tobias Lorenz leads McKinsey’s work in digital insurance in Europe, helping insurers build their digital strategies, expand and serve direct markets, and strengthen their customer-service experience.

He also oversees the firm’s global customer experience for financial-services activities, helping financial institutions around the world transform the ways they meet the needs of increasingly demanding customers.

Some of his recent client work includes building a digital strategy for a leading global insurer and helping launch direct insurance players in Germany and other European markets. He also assists clients across Europe in areas such as social-media strategy and digital enablement of the tied-agents channel. Other projects include working with a number of insurers to digitize their customer journey for processes such as claims, life-insurance onboarding, and auto-insurance sales.

Furthermore, Lorenz helps private-equity firms on due diligences and portfolio work.

Lorenz has coauthored several McKinsey articles about issues confronting the insurance industry, such as insurance fraud and digital transformation.

Lucy Hooper is Chair of the Municipal Securities Rulemaking Board’s Board of Directors.

Marc McDonough is senior vice president of Schwab Investor Services.

Brian Fitzpatrick is CEO of LoanLogics, based in Trevose, Pa.

Patrick O'Keeffe is executive director, software engineering, at Quest Software.

Bartlett Naylor is a financial policy advocate at Public Citizen.

Caroline Ciraolo headed the Justice Department’s Tax Division from 2015 to 2017. She is currently a partner at Kostelanetz & Fink in their new Washington, D.C., office.

Gediminas Ziemelis is chairman of the board of Avia Solutions Group.

Alexandre Bilger is president and chief executive officer at Sinequa. With over eighteen years of experience as a top executive within enterprise software, Alexandre has a proven ability to build and lead high performing organizations. In addition of being a thought leader, he is passionate about cutting edge technologies i.e. artificial intelligence, machine learning, cognitive computing and NLP. Prior being appointed CEO of Sinequa, Alexandre co-founded and was chief technology officer at E-Front, a data-processing software vendor specializing in the financial industries. He started his career as a lead architect at NAT System, a leading client server development tools vendor.