Banco Popular de Puerto Rico

Evelina Nedlund is an associate editor of Employee Benefit News and Employee Benefit Adviser. She can be contacted via email at evelina.nedlund@arizent.com.

Aaron Hantman is CEO of Tourmaline Partners.

Srividya (Sri) serves Customer Insights Professionals. She leads a team of analysts focusing on helping businesses collect, manage, analyze, and apply customer data to win, serve, and retain customers. Specifically, her team focuses on advanced analytics, predictive analytics, customer analytics, business intelligence, and artificial intelligence.

Previously, Sri was a senior analyst on the Customer Insights team, focusing on customer analytics best practices and technologies, services, and analytical applications that help firms convert customer data into meaningful insights. Sri continues to help marketing clients address their customer analytics needs, map out customer intelligence requirements and strategies, and navigate the analytics technology and services landscape.

Previous Work Experience

Sri has over 10 years' experience in marketing and customer analytics, product management, marketing management, and business analysis on both the client and agency side. Prior to Forrester, she managed digital media measurement and analytics for multiple clients across verticals at Allen & Gerritsen, a Boston-based advertising agency. Previously, she worked at Cognizant, a global provider of information technology, consulting, and business process outsourcing services managing marketing communications programs. Prior to Cognizant, Sri worked at Sify Technologies — an India-based Internet service provider — managing the consumer broadband product portfolio including planning, executing, and measuring multichannel marketing campaigns.

Education

Srividya holds an M.S. in integrated marketing communications with a specialization in customer and marketing analytics from Northwestern University, Chicago, and an MBA from India.

Elizabeth St-Onge is a partner in Oliver Wyman’s financial services practice in New York.

David Lareau is CEO of Medicomp Systems, a physician-driven provider of clinically contextual patient data solutions.

Chris Duncan is chief operating officer of Decisely Insurance Services.

Helen Burggraf is an American-trained business journalist who has been writing about financial services topics out of London since 2006. She currently writes for and edits the American Expat Financial News Journal, a news website for the American expat financial services industry, which she co-founded with an associate in 2018.

Joel D'sa is a software engineer at Apigee.

Jay Schmitt is a principal at Strategic Benefits Advisor, a benefits consulting firm.

Doug Chittenden is executive vice president of TIAA Institutional Financial Services.