Banco Popular de Puerto Rico
Banco Popular de Puerto Rico is a full-service financial services provider with operations in Puerto Rico, the United States and Virgin Islands. Popular, Inc. is the largest banking institution by both assets and deposits in Puerto Rico, and in the United States Popular, Inc.
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Louella Fernandes is a principal analyst at Quocirca, with a remit covering enterprise printing, business intelligence and geo-locational tools. You can reach her at Louella.Fernandes@quocirca.com
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Dan Ortega is vice president of Marketing for Astoria Software, where he is responsible for product marketing, product management and marketing communications. Ortega brings over 24 years of technology marketing experience to this position, having previously served as VP of Marketing for a series of successful startups, including content management companies such as Metacode Technologies (acquired by Interwoven). Ortega can be reached by at dortega@astoriasoftware.com.
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Radha R heads the Data Warehousing and Business Intelligence Practice for MindTree Consulting, an international IT and services company, co-headquartered in New Jersey and Bangalore, India. She is responsible for overall profitability and customer satisfaction for MindTree's DW/BI business across all global markets. With more than 17 years of industry experience, Radha has handled various product and service lines in her career. In her earlier role at MindTree, Radha was responsible for developing and cultivating all its India-based customer relationships.
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Donna Fluss, principal of DMG Consulting LLC, is the author of The Real-Time Contact Center, published in August 2005. Contact Ms. Fluss at donna.fluss@dmgconsult.com.
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John Van Decker, senior vice president and principal research fellow, Robert Frances Group, can be contacted at jvandecker@rfgonline.com.
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John A. Greco, Jr. is president & CEO of The Direct Marketing Association (DMA). Contact him through Laura Colona at lcolona@the-dma.org.
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Robert Charette is president of risk management consultancy ITABHI Corp. and director of the Cutler Consortium's ERM & Governance practice. He can be reached at charette@itabhi.com.
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Howard Goldberg is a vice president at Merrill Lynch with more than 22 years experience, primarily in databases and data warehousing. He can be contacted at howard-goldberg@ml.com .


