Banco Popular de Puerto Rico

Angelyn S Treutel Zeringue, CPA, is President of SouthGroup Insurance-Gulf Coast. Treutel previously chaired the Agents Council for Technology (ACT) for the national Independent Insurance Agents and Brokers of America (IIABA) and has spearheaded numerous programs fostering the use of technology to enhance and improve the independent agency system. She has made tremendous contributions to ACT, Applied Systems User Group (ASCnet), and InVEST (Insurance Education Program) and is an active participant in other regional and national endeavors that support the growth and success of independent insurance agents.

Dennis Sullivan is Chairman and CEO at the Robert E. Nolan Co., a management consulting firm specializing in the insurance industry.

Karen Furtado, a Partner at SMA, is a recognized industry expert in the core systems space. With exceptional knowledge of policy administration, rating, billing, and claims, Karen is the go-to person for all things core systems and rating. Insurers seek her unparalleled knowledge in mapping solutions to business requirements and IT needs. IT solution providers look to Karen for guidance in planning and targeting offerings in the insurance market.She has more than 25 years of technical and business experience within the insurance industry. While her specific areas of expertise include complex system implementations, vendor selection processes, project management, application development, and business process and technical outsourcing, her career-long focus has been on delivering high-value solutions for core issues facing insurance carriers.As the Insurance Practice Director at Collaborative Consulting, Karen played a key role in bringing a vision to the direction of the insurance business and an understanding of required service offerings to Collaborative's IT consulting practice. Prior to her tenure at Collaborative Consulting, Karen was Vice President of CGI's Insurance Practice. In that role she had responsibility for development of the strategic direction and oversight of CGI's insurance software services, ASP services, and its core insurance Business Processing Outsourcing (BPO) practice. Karen has significant experience with CGI's core insurance services including Ratabase, Mass Auto, and Assigned Risk Auto processing services.

Mike Meyer is a senior consultant at The Robert E. Nolan Co., a management consulting firm specializing in the insurance industry.

Imran Ilyas, principal with PwC's FS Insurance Advisory Services, specializes in P&C with a focus on policy administration systems transformations.

James Dean is VP for the Robert E. Nolan Co., a management consulting firm specializing in the insurance industry.

Terry Golesworthy is the President of The Customer Respect Group, and is a longtime observer and analyst covering Web technology and social media in the insurance industry. He can also be reached at terry@customerrespect.com.

Kimberly Harris-Ferrante is a Vice President and Distinguished Analyst in Gartner's Global Financial Services Industry Research and Advisory. Ms. Harris-Ferrante is responsible for monitoring the business and technology trends within the global property and casualty and life insurance industries. Her areas of specialization includes the business strategies and technologies to support digital insurance, customer experience management, claims transformation, advanced analytics, and artificial intelligence.