Banco Popular de Puerto Rico

Bill Dodds' 22-year career in information technology includes consulting to some of the largest companies in the world on CRM, knowledge management, business intelligence and international information economics. Dodds is a frequent keynote speaker at numerous conferences. He may be contacted at Bdodds01@aol.com.

Peter Teige (pt@survey.com) is senior analyst and director of mobile wireless research with Survey.com, the leading online market research firm. He is directing expansion Survey.com's syndicated research program, which includes the Enterprise Computing Research Service, with the newly launched Mobile Wireless Computing Research Service. The initial project in this service, covering integration of mobile wireless technologies with enterprise solutions, is now available.

Robert Bibb develops and implements predictive models, segmentation systems and other CRM analyses for Nykamp Consulting Group's Fortune 1000 clients. In addition to consulting, he continues to build and publish innovative methodologies in marketing analytics.

Kyung-Un Ko, information systems planning and management division for Korea Exchange Bank.

John Hughes is senior vice president of Silvon Software, Inc., a global supply chain-focused enterprise performance management (EPM) software company. As part of his responsibility for building and managing Silvon's worldwide sales and marketing organizations, Hughes applies his 22 years of technology experience to developing integrated demand management solutions for process manufacturing companies. Contact him at john.hughes@silvon.com.

Jeff Lett, director of telecommunications and technology for Tenet Healthcare Corporation.

Robert Hernandez is an independent consultant specializing in business intelligence. He can be reached at rh@gara.com.

Donal Daly is president and chief executive officer of NewWorld Commerce. He can be contacted at donal.daly@nwcgroup.com.

Michael J. Hennel is president and CEO of Silvon Software, Inc., a Chicago-based developer of business performance management solutions for manufacturing, wholesale distribution and retail enterprises. Hennel founded Silvon in 1987 following a successful career in ERP solution sales, marketing, consulting and development management. Today, his company serves the business performance management needs of more than 1,400 businesses worldwide. He can be reached at (800) 874-5866 or by e-mail at mike.hennel@silvon.com.

Jim Duncan is a founding member and vice president of marketing for DiaLogos Inc. He can be reached at jduncan@dialogos.com