Banco Popular de Puerto Rico

Reviewed by Paul Grems Duncan, president of Airak, Inc.

Reviewed by Christine Grillo, content developer/project manager for Rare Medium.

Chris Christiansen is the program director for International Data Corporation's (IDC) Internet security and research director for IDC's infrastrucutre software program. In both programs, he manages the research schedules, executes primary research projects and analyzes markets for both vendor and user customers. In his previous positions with IDC, Christiansen was director of IDC's asset management service and research director for IDC's worldwide commercial systems. Before IDC, he founded Meta Group�s Midrange Service, and he held senior positions with Data General, Wang Laboratories, Yankee Group and Creative Strategies International. Christiansen speaks at industry conferences in the U.S., Europe, Latin America, Africa and Asia/Pacific.

Reviewd by Joy E. Spicer, president of Elegrity, Inc.

Ron Gleason is vice president of e-services for Luminate (www.luminate.com), a leading provider of outsourced Web-based solutions for managing the infrastructure of e- business, a pioneer in the new management service provider (MSP) space, and a founding member of the MSP Association.

Tom Humbarger is the founder of thcg, llc � The Humbarger Consulting Group. thcg helps companies navigate the complex and confusing analytical CRM landscape. More background information can be found on the corporate Web site at www.thcg.biz.

John White, senior database analyst for Matrix Service.

Clarence Masshardt, vice president of database marketing and statistical analysis for Marshall & Ilsley Corporation (M&I).

Shuki Gur, vice president of sales and marketing for Afek Information System Engineering Ltd.

Gail Grod, manager of AS/400 operations and development at American Italian Pasta Company.