Banco Popular de Puerto Rico

Martin G. Shepard, Jr., executive vice president, North American Operations, brings 17 years of marketing and sales experience to Protagona Worldwide. Shepard joined the company in February 2000 after two years at Prism Solutions, where he managed the company's customer relationship management division.

Tim Bray is CTO of Antarcti.ca Systems and a 20-year veteran of the software industry. Bray is widely recognized as an expert in the problems of searching and retrieving information from large textual databases. In 1987, he managed the New Oxford English Dictionary Project at the University of Waterloo, charged with developing an indexing technology that put the contents of the Oxford English Dictionary online and make it searchable. In 1989, Bray co-founded the Open Text Corporation where he developed high-performance text retrieval software and in 1994 introduced what would become one of the first commercial Web search engines. In 1998, he co-invented extensible markup language (XML). He can be reached at twbray@antarcti.ca.

Dylan Miyake is a director with Balanced Scorecard Collaborative (BSCol), the global leader in helping organizations execute strategy through the balanced scorecard. Led by balanced scorecard creators Drs. Robert S. Kaplan and David P. Norton, BSCol is dedicated to the worldwide awareness, use, enhancement and integrity of the balanced scorecard. As a consultant, educator, speaker and writer, Miyake has worked with a variety of organizations in the financial services, consumer packaged goods, high technology, travel, nonprofit, government and manufacturing sectors. He can be reached at dmiyake@bscol.com.

Justin Short is director at Contemporary PLC, specialists in business intelligence (BI) consultancy and implementation. You can contact him at Justin.short@contemporary.co.uk or visit www.contemporary.co.uk.

John Wallace is an analytical consultant in the San Francisco office of SAS. He has worked with clients in the automotive, ISP, grocery, retail, PC/server and consumer software industries. Wallace can be reached at john.wallace@sas.com.

Craig Harries has worked within the technology industry for more than twenty years for both hardware and software companies. He has been very involved with solid state acceleration products for eight years and is currently vice president of Product Marketing at Imperial Technology, Inc. You can reach him at (800) 451-0666.

Pushpa Ramachandran M is a consultant with the Business Intelligence and Data Warehousing group in Wipro Technologies. Ramachandran has worked on data warehousing and data mining projects for companies in the finance, telecom, customer service and airline industries on issues such as managing customers, targeting promotions, detecting fraud and pricing.

Len Mateo, Senior Webmaster Web Properties for VeriSign, Inc.

Richard Jackson, chief financial officer and Samuel Riddick, controller.

Julie Goonewardene is cofounder and CEO of Cantilever Technologies. With more than 20 years of experience in the growth and operational management of mid- sized and small tachnology firms, Goonewardene specializes in assisting CEOs and CIOs in information technology strategy to ensure their investment in IT meets their critical supply chain and manufacturing business objectives. She can be reached at jgoonewardene@cantilevertech.com.