Banco Popular de Puerto Rico
Banco Popular de Puerto Rico is a full-service financial services provider with operations in Puerto Rico, the United States and Virgin Islands. Popular, Inc. is the largest banking institution by both assets and deposits in Puerto Rico, and in the United States Popular, Inc.
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Ross Armstrong is a consultant and president of R & L Armstrong & Associates specializing in assisting clients in identifying information analysis strategies exploiting data warehousing concepts and technology. He provides hands-on consulting on data integration strategies, project management, data warehouse architecture and implementation of single data marts or multi- terabyte enterprise data warehouses. He can be contacted via e-mail at rossarm@attglobal.net.
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Denis Pombriant is the founder and managing principal of the Beagle Research Group, LLC, a CRM market research firm and consultancy. Pombriant is a well-known thought leader in CRM who publishes frequent research and is often quoted in CRM Magazine, CRMDaily, DestinationCRM and many other journals. In 2003, CRM Magazine named Pombriant one of the most influential executives in the CRM industry. You can reach him at denis.pombriant@beagleresearch.com.
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Steve Harms, second vice president in the Client Servicing Systems Department of WorldWide Operations and Technology at Northern Trust.
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Paul Caldwell, database marketing manager of the Service Provider and Carrier Group for Nortel Networks.
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Victor Antunes, Systems Manager of Decision Support for Clearnet Communications, Inc.
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Gary Landis is a Principal in the Dallas office of james martin + co. Landis has been involved in the sales and delivery of business intelligence/data warehouse projects since 1990, including work in the telecommunications, utility, retail and insurance industries. He can be reached at gary.landis@jamesmartin.com.
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Mark Price is managing partner of M Squared Group LLC, a consulting firm that develops customer analysis and insight to drive incremental revenue and efficiencies from marketing plans. Price is based in Minneapolis and can be reached at markp@msquaredgroup.com.

