Updated Saturday, May 25, 2013 as of 1:18 PM ET
Practice - Career Advice
How to Build Extreme Performance
Friday, March 1, 2013
Print
Email
Reprints

When I think about extreme performance, I think about Washington Latin - a public charter school I helped found seven years ago in Washington, D.C. Both the school and its students have been what I call "hyper-performers" - in fact, it's the highest-ever-performing non-magnet school in Washington, as defined by graduation rates.

And its outstanding track record offers several lessons that advisors can use to improve their practices.

To put this in perspective: About 50% of public school students in Washington graduate from high school, and 80% of charter school kids graduate. In the first admitted class at Washington Latin, by contrast, 100% graduated - and 93% of them got into college, gaining more than $5 million in scholarships and financial aid.

At a recent fund-raiser, a woman asked me about the school's secret. My short answer was "the Socratic teaching method," which requires active participation from each student every day.

But what she really wanted to know was this: How does Washington Latin identify and develop a culture of hyper-performance? And, to take that question one step further, how could any school - or, really, any organization - do the same thing?

For advisors, there are a few key questions that will structure the way they think about such extreme performance.

9 Myths and Realities of Becoming an RIA

*How do you define and identify hyper-performance?

*What can advisors learn from a bunch of school-age kids who have knocked it out of the park?

*And finally, how can you foster hyper-performance important in your own firm?

 

DEFINING THE EXTREME

I define and identify hyper-performance in three ways:

1. Performing at a physical or mental limit: Most of the time, a 6-year-old will not outperform an 18-year-old - but you can recognize and measure performance in any individual and compare it with their peer group. You can also gauge, either formally or informally, whether that individual is giving it their best effort.

2. Seeking competition: Whether involved in individual, group or team activities, hyper-performing individuals tend to engage others to perform at their physical and mental limits. (Think Michael Jordan or John Wooden in sports, or Mikhail Baryshnikov in ballet.) In many cases these engagements create new levels of performance, exceeding any of the individuals' previous efforts.

3. Improving constantly: Hyper-performers never stop improving. They use coaches, teachers, consultants and trainers; they continue to learn, create, evolve, adapt and invent new theories, techniques, processes, tools, technology and products. And as a result, they move to ever-higher levels of performance.

 

SCHOOL LESSONS

At Washington Latin, teachers and administrators promote hyper-performance by daily engagement and interaction. The head of school admitted to me that she thinks of it as a daily "battle" for achievement.

To foster across-the-board development at such a high level, she said, requires the following understanding:

*Engagement must continue every day.

*Not everyone can be a hyper-performer every day.

*Progress will occur at a different pace for every individual in a particular group.

*It takes daily encouragement and exceptional effort on the part of teachers and staff.

As a result, hyper-performance is happening in a diverse and otherwise unremarkable group of kids. The trick is to understand what lessons planners can take from these kids' experience.

 

FOSTERING PERFORMANCE

For advisors, the most critical question is "How do I foster hyper-performance in my own firm?"

Organizational scholar Peter Senge, in his book The Fifth Discipline, identified several critical disciplines necessary for the continued success of business organizations.

One factor, "team learning," is necessary to pass critical information and ideas from individuals to teams, then to the organization as a whole. A second factor, "personal mastery," centers on the individual's motivation to learn and become better.

In other words, hyper-performance relies on continuous learning and improvement.

At Washington Latin, the use of the Socratic method promotes these factors. (Most graduate business schools use its equivalent, the case method, to develop these disciplines.)

There is a huge body of literature on enhancing performance in organizations, but in distilling it down to what works in smaller firms, the bottom line is this: You must foster a culture of achievement. And you must act as a hyper-performer yourself.

This means engaging each and every person in the firm by giving them challenging and personally fulfilling work.

 

WHO'S RESPONSIBLE?

Comment
Be the first to comment on this post using the section below.
Post a Comment
You must be registered to post a comment.
Not Registered?
You must be registered to post a comment. Click here to register.
Already registered? Log in here
Please note you must now log in with your email address and password.
Recruiting
Why Advisors Have Leverage
Guides and Supplements
30-days-30-ways-2013
pro-bono-awards-2013

Current Issue

The May Issue is now online!


506515_Business Gold Rewards Card from American Express OPEN
TWITTER
FACEBOOK
LINKEDIN
Quick Polls
Are You Considering Changing Firms This Year?
Yes, to Another Wirehouse or Regional Firm.

14%

Yes, Considering Independence.

14%

No.

71%

Industry Events

May 28, 2013 | San Francisco, CA

June 5, 2013 | Hollywood, FL

June 12, 2013 | Chicago, IL

June 13, 2013 | Chicago, IL

June 20, 2013 |

Already a subscriber? Log in here