Week's Best Quotes: 'If You Do No Wrong, Don't Be Bullied'

From regulators on making improvements to the arbitration and expungement process to managers on why some of the most successful bank advisors are not relying on walk-in traffic, here are the most notable quotes from the past week's stories. Disagree with any of them? Let us know in the comments section below. -- Paula Vasan

"The lesson I learned, and that I want to pass on, is that if you do no wrong, don't be bullied. Stand tall and move forward with your conviction."

-- John Lindsey, who left Edward Jones in 2012 and won a FINRA arbitration case against his former firm last summer

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After FINRA Win, Breakaway Advisor Wants Others to Follow

"This is just a further confirmation that when the holding period is longer, a risk-averse person can justify having a higher stock allocation."

--Wade Pfau, a professor with the American College, on a recent study that shows stocks have in fact been the safest asset class for investors

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Morningstar Study: Stocks Less Risky Over Long Term

“The most successful advisors that I see control their calendar and they control their business. So they’re on the phone, they’re booking appointments, and they’re not relying on the walk-in traffic.”

-- Britt Woods, the manager of Fifth Third Bank’s investment program in Kentucky and Tennessee, who expects branch traffic to drop by 20% this year.

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Lower Branch Traffic: A Blessing in Disguise?

"We continually make improvements to the arbitration and expungement process to further enhance investor protections. … FINRA feels strongly that expungement of customer dispute information shouldn't be 'bargained for' through settlement negotiations or otherwise."

-- FINRA CEO Richard Ketchum on a rule proposal that would impose new limits on financial advisors' ability to remove information about customer disputes from BrokerCheck.

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FINRA Moves to Limit BrokerCheck Expungements

“With our decision to forego pursuing a conversion to a bank holding company, we retain the capitalized nature of our model, which provides us the opportunity to continue to invest in the business and return capital to shareholders through growing dividends and share repurchases.”

-- LPL chief financial officer Dan Arnold following the release of the company’s fourth quarter and year-end earnings results.

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$100 Million Stock Buyback Deal Part of LPL Capital Strategy

“Undoubtedly, women are an attractive target client segment for financial advisors given their growing economic power. They can be predisposed to take a longer-term perspective, are assuming greater responsibility for investing decisions and value tailored guidance from an advisor.”

-- Jaylene Howard, consulting director for Russell’s U.S. advisor-sold business, on why widows may not be so eager to boot their advisors after all.

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Advisors Are Keepers for Most Women Investors

"We are not just after a [single] point solution. We aren't just going to solve trading, or portfolio management or CRM ... Our view is we have an overarching strategy about helping our advisors take advantage of changes in the marketplace and use tech as an enabler."

-- LPL CIO Victor Fetter on how he wants to give advisors the option to forget their technology -- simply because, he argues, LPL's new tech platform has become so good at simplifying the advisor experience to help them spend more time with clients.

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LPL's Victor Fetter: Technology as Advisor Advantage

“If you are going to transition a business, how can you invest now to get that payoff later on?”

-- Tim Welsh, a Laserfiche consultant, in presenting the findings on how better content management can improve firms' sale valuations by between $242K and $3.6M.

Read the story:

Document Management Company Finds Paperwork Payoff

Read More:

• After FINRA Win, Breakaway Advisor Wants Others to Follow

• How to Avoid 'Stealth' Taxes

• Public Speaking Tips for Financial Advisors