Bank channel

When Mike Haggerty became program manager in 2006, he began educating executives on the potential ROI of the program, and now investments are tracked as one of the six core offerings at the CU. Other efforts are as varied as creating a center for families with special-needs members, and shifting toward a younger client demographic for long-term sustainability.

Mike Petramalo takes the time to meet every FA he oversees to discuss ways to improve their productivity, all the while encouraging them to use their strengths to excel. He works to improve the well-being of every employee he works with, and always asks how he can help. Despite his professional success, he emphasizes that family comes first.

Gerald Rixie, the former CFO of Calamos Family Partners, joined the Private Client Reserve as a wealth management consultant.

Madorie O’Hara, a former Citi Private Bank portfolio manager, will manage investment portfolios for Webster’s private banking clients. She will be based in Stamford, Conn.

Software makers Geezeo and Access Softek are teaming to offer money management tools that banks can deliver to customers via smartphones and other mobile devices.

The Wealth Management Division’s assets under management hit $7 billion; looking for $8 billion by end of 2014.

Jim Rohr says cybersecurity is one of the biggest issues banks face. The frequent distributed denial-of-service-attacks on banks' web servers that have occurred since September are doing more than disrupting service.

Revenue from insurance commissions generated $26.6 million for the Tupelo, Miss.-based financial holding company, up 15.1% from the same quarter a year ago.

Consumer advocate Jennifer Openshaw is launching a new company that offers advisors a platform in which to build social media communities, with some compliance features built in.

The unit added about $3 billion in fee-based assets over the past few years, with sales going up about 74%.

Wells Fargo now gets a third of its fee revenue from its relatively small investment-management and brokerage businesses. Executive David Carroll explains how Wells is getting more business from its wealthy — but not too wealthy — customers and is seeking acquisitions in this market.

The firm has hired a former partner of William Blair & Co as a relationship manager and wealth planning strategist.

Regulators seized two banks in Florida, and one in Kentucky, in a trio of failures Friday.

Robert Buzzelli was formerly Allegheny Valley Bank’s chief banking and wealth management officer.

Beth Mooney, the chairman and CEO of KeyCorp (KEY), and other executives took several questions from analysts about their decision to sell Victory Capital Management this year.

Establishing mentoring programs and better employee communication, drawing on the expertise of nonfinancial companies and holding special events aimed at women business owners are some of the ways banks can develop more women executives and clients.

Contango Capital Advisors is shooting for growth in AUM of up to 10 times within five to seven years, while also increasing profitability.

But large banks have narrowed the gap as they have made a more concerted effort to better explain their fee structures to disgruntled customers.

Martim de Arantes Oliveira will be responsible for driving the growth of Ascent’s new office, which will open this summer.

Despite all the evidence, some bankers are still in denial over how much their industry is disliked and mistrusted these days. That became apparent again Tuesday, during a panel discussion with high-profile industry members and critics.