Practice

The latest incarnation of TD Bank's buildup of a broad social media program for North America -- the embedding of Twitter staff within the contact center -- is only a few months old, but the bank has already discovered the formula to win an impressive spike in the use of social media to resolve customer queries.

Investment advisors could eventually have a national self-regulatory organization akin to the Financial Industry Regulatory Authority soon, if draft legislation introduced by an Alabama Congressman becomes law. But it will not come without a fight.

SS&C Technologies Holdings has completed its acquisition of BDO Simpson Xavier Fund Administration Services Limited, in Dublin, Ireland.

The Securities and Exchange Commission is in the early stages of a major examination into the operations of hedge fund companies and investment banks that engage in high-frequency trading.

The Securities and Exchange Commission this week said it’s in the early stages of a major examination into the operations of hedge fund companies and investment banks that engage in high-frequency trading.

At a time when jobs are hard to find and raises are paltry, employers are looking to their 401(k) plans to better serve their workers. And, according to Charles Schwab, many employers are adding plan features to drive participation and savings.

Fidelity Investments’ RIA custodian business has announced a new tool, Technology Investment Evaluator, to help advisors run their businesses more efficiently.

At a time when jobs are hard to find and raises are paltry, employers are looking to their 401(k) plans to better serve their workers.

Now almost 30 years old and seemingly back at the top of her game, why would the pop superstar still need her father to serve as her conservator? One company claims it’s simply a ploy to duck a deposition in a multimillion-dollar lawsuit.

The dotcom crash and the Great Recession have taken a serious and lasting toll on the risk appetites of Generation Y, according to the latest MFS Investing Sentiment Survey. This generation, between the ages of 18 and 30, are “investing more like their parents and grandparents, many of whom grew up in the shadows of the Great Depression,” said William Finnegan, senior managing director of U.S. retail marketing for MFS.